Question 1

When is the Best Time to Make a Reservation?

Accepted Answer

Due to high demand, especially on weekends and holidays, we recommend making reservations a few days in advance. For weekday reservations, booking a day in advance is generally sufficient.

Question 2

Do You Offer Vegetarian Options on the Menu?

Accepted Answer

Yes, we have a variety of dishes specially prepared for our vegetarian guests. We use seasonal vegetables and quality ingredients to create vegetarian dishes that appeal to all tastes.

Question 3

Do You Prepare Special Menus for Events Like Birthdays or Anniversaries?

Accepted Answer

Yes, we can offer customized menus for special occasions. We can design a menu with appetizers, main courses, and desserts tailored to your event. Just contact us in advance for details.

Question 4

Are Pets Allowed?

Accepted Answer

We welcome all pets in our outdoor areas and service dogs in indoor areas. We ensure arrangements for your pets to feel comfortable. Please inform us during reservation if you plan to bring a pet.

Question 5

Do You Offer Takeout Services?

Accepted Answer

Yes, all items on our menu are available for takeout. Our dishes are carefully packaged for easy transport to your home or office. You can place takeout orders by phone or through our website.

Question 6

Do You Sell Restaurant Gift Cards?

Accepted Answer

Unfortunately, we do not currently offer gift cards, but we plan to add this option soon. Follow us on social media for announcements.

Question 7

Do You Have a Kids' Menu?

Accepted Answer

Yes, we have a delicious and nutritious kids’ menu prepared in portions suitable for children, designed to suit younger guests' tastes.

Question 8

Do You Have Both Indoor and Outdoor Seating Options?

Accepted Answer

Yes, our restaurant has both indoor and outdoor seating areas. However, outdoor seating is available as weather conditions allow.

Question 9

Is Wi-Fi Available?

Accepted Answer

Yes, we offer free Wi-Fi for our guests. You can ask our staff for the password and enjoy complimentary internet access.

Question 10

Can We Bring Outside Food or Drinks?

Accepted Answer

For hygiene and quality standards, we do not allow outside food or drinks. However, if you have special dietary needs or food sensitivities, please inform us, and we will be happy to provide options for you.

Question 11

Is There a Dress Code?

Accepted Answer

There are no restrictions on dress at our restaurant. Guests are welcome to come in attire in which they feel comfortable.

Question 12

Can We Pre-Arrange a Menu for Large Groups?

Accepted Answer

Yes, we can prepare a pre-set menu for large groups, allowing for quicker and more organized service. For group reservations, please contact us a few days in advance.

Question 13

Do You Have Any Social Responsibility or Charity Programs?

Accepted Answer

Yes, our restaurant supports social projects. We contribute to specific organizations and regularly participate in charity events.

Question 14

How Long is a Reservation Held in Case of a Delay?

Accepted Answer

We hold your reservation for 15 minutes. If you are delayed, please inform us, and we will do our best to keep your spot.

Question 15

Can We Book the Restaurant for a Wedding or Special Event?

Accepted Answer

Yes, you can reserve our venue for special events such as weddings, engagements, and birthdays. Please contact us in advance to plan decoration and menu arrangements for your event.

Question 16

Is Kervan Kebab's entire menu Halal certified?

Accepted Answer

Yes, Kervan Kebab is proud to be a fully Halal-certified Turkish restaurant in Toronto. We ensure all our meat and poultry products are sourced according to the highest Islamic standards.

Frequently asked questions